Pricing

Simple and transparent pricing

Choose the plan that fits your business. No hidden fees.

To get started

Core

Everything you need to start using an AI chatbot on your site.

€420 /yr + VAT

€35/mo, billed annually

Activate Core

Specs

  • 500 messages/month
  • 50 knowledge base sources
  • 50 MB of storage
  • Standard AI model
  • 1 language (Italian or English)
  • Email / ticket support

Features

  • Visual customization
  • Knowledge base
  • Manual site scanning
  • Standalone chat
  • Conversation history
  • Analytics + Gap analysis
  • Topic classification
  • REST API and Webhooks
Most popular

Smart

The complete solution to capture leads and automate support.

€720 /yr + VAT

€60/mo, billed annually

Activate Smart

Specs

  • 3,000 messages/month
  • 200 knowledge base sources
  • 200 MB of storage
  • Advanced AI model
  • 50+ industry personalities
  • Email / ticket support

Features

Everything in Core, plus:

  • Multilingual (10 languages)
  • Automatic site scanning
  • Lead capture
  • Lead management
  • Handoff to agent
For online stores

E-commerce

All the power of Smart, with your product catalog always synced into the chatbot.

€960 /yr + VAT

€80/mo, billed annually

Activate E-commerce

Specs

  • 3,000 messages/month
  • 2,000 products in the knowledge base
  • 200 knowledge base sources
  • 200 MB of storage
  • Advanced AI model
  • Dedicated e-commerce personality
  • Email / ticket support

Features

Everything in Smart, plus:

  • Shop integration
  • Product catalog sync
  • Product search & recommendations in chat
  • Order assistance in chat
Bespoke

Custom

Tailored solution with all advanced features and dedicated onboarding.

Let’s talk

Tailored quote

Build your plan

Specs

  • ∞ messages/month
  • ∞ knowledge base sources
  • ∞ MB of storage
  • Assisted knowledge base management
  • Premium AI model
  • Custom-built personality
  • Guided 1-to-1 onboarding
  • Dedicated support

Features

Everything in Smart, plus:

  • Behavior rules
  • Custom tone & style
  • Multiple chatbots
  • Private bots (OTP)
  • Advanced integrations

The Core, Smart and E-commerce plans include free setup (configuration, training and integration on your site). For the Custom plan setup is quoted separately. All plans include ongoing maintenance.

Limits & features

A message is each single answer generated by the chatbot. Visitors' questions are not counted. For example, if a visitor asks 5 questions in a conversation and gets 5 answers, 5 messages are counted.

Every item you load into the chatbot's knowledge base counts as a source: a file (PDF, Word, etc.), a web page, a text snippet or a FAQ. For example, if you load 3 documents, 10 web pages and 5 FAQs, you are using 18 sources.

The chatbot keeps working normally. We notify you and suggest an upgrade if it happens regularly. No surprise charges.

The Core, Smart and E-commerce plans include one chatbot. With the Custom plan you can have one chatbot with several variants: same knowledge base, but different behavior rules to fit different contexts or needs.

Pricing & billing

For the Core, Smart and E-commerce plans no: setup, training on your content and integration on your site are always included. For the Custom plan there may be a setup fee depending on the customizations required: we define it together at quote stage.

You can upgrade to a higher plan at any time. Downgrading is always possible, but only at annual renewal.

Listed prices are net of VAT. For Italian customers 22% VAT applies. For intra-EU companies with a valid VAT ID we apply the reverse charge regime, so no VAT in the invoice. For non-EU customers the operation is outside the scope of VAT.

Payment is by bank transfer or PayPal. Payment details are provided after signing up for the service.

The invoice is generated automatically and sent by email as a PDF. There is no need to request it. Italian customers can also find it in their personal tax inbox (electronic invoicing).

Not sure which is the right plan for you?

Tell us about your project and we’ll help you pick the option that best fits your needs.

Contact us