How it works

Your AI assistant, tailored to you

From setup to integration on your website: we can guide you through every step, and within a few hours your AI assistant is ready to answer your customers.

Setup

Set up in a few steps

We tailor appearance, behavior and features to your brand and your industry.

Colors, avatar, welcome message, a personality from over 50 industry presets and the human handoff channels (phone, email, WhatsApp): you set them yourself from the dashboard, in a few minutes. Everything else, from behavior rules to advanced features, comes pre-tuned by your industry preset; on custom plans, we fine-tune it for you.

IKIbrain assistant setup

Knowledge Base

It learns from your content

You can import information from your website, your documents and your FAQs to build your AI assistant’s knowledge base.

IKIbrain supports several source types: web pages (also via sitemap), PDF, Word and PowerPoint documents, CSV files and free text. The system indexes all your content and learns to give relevant answers to your customers’ questions.

IKIbrain knowledge base

Integration

Integrates with one line of code

Just add a single JavaScript snippet to your site to activate the assistant. If you don’t know how, we’ll help you.

The widget automatically adapts to desktop, tablet and mobile. It works on any site: WordPress, Shopify, custom sites, landing pages. You can also use the chat as a standalone page with a direct link, perfect for QR codes or social campaigns.

AI assistant widget integrated in the site

Learning

It improves with every conversation

Analyze real conversations, correct answers and guide your AI assistant’s learning.

When a question goes without an adequate answer, IKIbrain records it as a knowledge gap and flags it for you. Chat history shows you what your customers really ask: add the missing content and the assistant gets more accurate every day.

Analytics and conversation history

Lead Generation

Captures leads while it talks

The assistant doesn’t just answer: it captures name, email and requests of interested visitors.

Every conversation can become a business opportunity. IKIbrain identifies the most engaged visitors, captures their contact details and makes them available in the dashboard, with CSV export and email or webhook notifications.

Lead capture by the AI assistant

Actions

It can answer, but also act

Connected to your apps, the assistant carries out operations right in the chat.

Booking an appointment, opening a ticket, checking the status of an order: if your management software, CRM or e-commerce platform exposes an API, IKIbrain can use it to carry out operations. We define the actions together, one integration at a time, and every operation stays logged in the conversation history.

The IKIbrain assistant books an appointment in the chat

Give your business a boost with AI

Tell us about your project and let’s find the best way to integrate IKIbrain on your website.

Get in touch