How it works

Your AI assistant, tailored to you

From setup to integration on your website: we guide you through every step, and within a few hours your AI assistant is ready to answer your customers.

Setup

We configure the chatbot for you

We customize appearance, behavior and tone of voice based on your brand and your sector.

Together we choose colors, fonts, welcome message, personality (out of more than 50 industry presets) and behavior rules. You can define what the assistant must and must not do, the level of creativity in its replies and the human handoff channels (phone, email, WhatsApp) for requests that require your involvement.

IKIbrain chatbot setup

Knowledge Base

It learns from your content

We import information from your website, your documents and your FAQs to build your AI assistant’s knowledge base.

IKIbrain supports several source types: web pages (also via sitemap), PDF, Word and PowerPoint documents, CSV files and free text. The system indexes all your content and learns to give relevant answers to your customers’ questions.

IKIbrain knowledge base

Integration

Integrates with one line of code

Just add a single JavaScript snippet to your site to activate the chatbot. If you don’t know how, we’ll help you.

The widget automatically adapts to desktop, tablet and mobile. It works on any site: WordPress, Shopify, custom sites, landing pages. You can also use the chat as a standalone page with a direct link, perfect for QR codes or social campaigns.

Chatbot widget integrated in the site

Learning

It improves with every conversation

Analyze real conversations, correct answers and guide your AI assistant’s learning.

When a question goes without an adequate answer, IKIbrain records it as a knowledge gap and flags it for you. Chat history shows you what your customers really ask: add the missing content and the chatbot gets more accurate every day.

Analytics and conversation history

Lead Generation

Captures leads while it talks

The chatbot doesn’t just answer: it captures name, email and requests of interested visitors.

Every conversation can become a business opportunity. IKIbrain identifies the most engaged visitors, captures their contact details and makes them available in the dashboard, with CSV export and email or webhook notifications.

Chatbot lead capture

Give your business a boost with AI

Tell us about your project and let’s find the best way to integrate IKIbrain on your website.

Get in touch