Your AI assistant, tailored to you
Tell us your needs: we configure the chatbot, integrate it into your website and within a few hours it’s up and running.
Setup
We configure the chatbot for you
We customize appearance, behavior and tone of voice based on your brand and your sector.
Together we choose colors, fonts, welcome message, personality (out of more than 50 industry presets) and behavior rules. You can define what the chatbot must and must not do, the level of creativity in its replies and the human handoff channels (phone, email, WhatsApp) for requests that require your involvement.
Knowledge Base
It learns from your content
Import information from your website, your documents and your FAQs to build the chatbot’s knowledge base.
IKIbrain supports several source types: web pages (also via sitemap), PDF, Word and PowerPoint documents, CSV files and free text. The system indexes all your content and learns to answer your customers’ questions.
Integration
Integrates with one line of code
Just add a single JavaScript snippet to your site to activate the chatbot. If you don’t know how, we’ll do it for you.
The widget automatically adapts to desktop, tablet and mobile. It works on any site: WordPress, Shopify, custom sites, landing pages. You can also use the chat as a standalone page with a direct link, perfect for QR codes or social campaigns.
Learning
It improves with every conversation
Use real conversations to refine answers, getting better at every interaction.
You can review chat history, flag answers to be corrected and provide direct feedback. The chatbot learns from your suggestions and becomes more and more accurate and aligned with the way you communicate.
Lead Generation
Captures leads while it talks
The chatbot doesn’t just answer: it captures name, email and requests of interested visitors.
Every conversation can become a business opportunity. The chatbot identifies the most engaged visitors, captures their contact details and makes them available in the dashboard, with CSV export and webhook notifications.
