An AI assistant that’s compliant by design
GDPR, the AI Act and data protection: IKIbrain is built to work within European rules, so you can focus on your customers.
GDPR
The General Data Protection Regulation is our main frame of reference: clear roles, guaranteed rights, and documentation ready for you.
Clear roles: controller and processor
You remain the controller of the data collected through the assistant; IKIbrain acts as data processor under Article 28 GDPR.
Data Processing Agreement (DPA)
A clear, ready-to-sign DPA that defines technical measures, purposes and responsibilities for data processing.
Data subject rights
Access, rectification and deletion of conversations and collected contacts: managed directly from your dashboard, without delays.
Configurable retention
You decide how long conversations and contacts are kept, in line with your own privacy policy.
AI Act
The European AI regulation classifies chatbots as limited-risk systems: the main obligation is transparency.
Built-in transparency
Visitors always know they are interacting with an AI assistant, as required by Article 50 of the AI Act.
Answers grounded in your content
The assistant answers from your own knowledge base: sources you control, update and can verify at any time.
Human control over behaviour
You define the assistant’s rules, tone and boundaries: human oversight stays at the centre, as the regulation requires.
Data & infrastructure
How conversation data, contacts and your knowledge base are hosted and protected.
European infrastructure
Services hosted in European data centres, in line with GDPR data localisation and transfer requirements.
Encryption in transit
The widget, dashboard and APIs communicate exclusively over encrypted HTTPS/TLS connections.
Verified integrations
Webhooks signed with HMAC cryptography and API access protected by dedicated keys: only your systems receive your data.
Your data stays yours
Conversations and knowledge base content are never shared with third parties nor used to train external models.
Privacy by design
Privacy isn’t an afterthought: it’s how we designed every component, from the widget to the analytics.
Cookieless analytics
This site’s statistics run on Matomo with no cookies and anonymised IPs: no invasive visitor tracking.
Consent management
Cookie consent is handled by a compliant CMP, and the IKIbrain widget respects the choice expressed in the banner.
Transparent lead capture
When the assistant collects a sales contact, the visitor knows what they are sharing and why: no data gathered behind their back.